So i had opted for Microsoft Customer Service practice tests online for a certain certification and i cleared with 840/1000. But i do want to try other resources so i opted for one of them and badly failed that particular certification. I attempted that certification again through this site and i was impressed at the amount of preparation this site gives to clear any certification. So, hands down, this is the tried and tested review of the practice questions.
Microsoft MB-230 Books
Use this quick start guide to collect all the information about Microsoft Customer Service (MB-230) Certification exam. This study guide provides a list of objectives and resources that will help you prepare for items on the MB-230 Microsoft Dynamics 365 Customer Service Functional Consultant exam. The Sample Questions will help you identify the type and difficulty level of the questions and the Practice Exams will make you familiar with the format and environment of an exam. You should refer this guide carefully before attempting your actual Microsoft MCA Dynamics 365 - Customer Service Functional Consultant certification exam.