Interestingly, one day my boss suggested to opt for Microsoft Dynamics 365 Customer Insights certification exam. I already had many tasks to do but as he said i took up. Initially, it was difficult to take out time, but gradually i got time to execute Microsoft MB-220 mocks in the time duration that was required. My speed improved, also my agility and today i have become quite adept at so many things and all because my boss wanted me to find my true calling.