The purpose of this Sample Question Set is to provide you with information about the Troubleshooting Microsoft Teams exam. These sample questions will make you very familiar with both the type and the difficulty level of the questions on the MS-740 certification test. To get familiar with real exam environment, we suggest you try our Sample Troubleshooting Microsoft Teams Certification Practice Exam. This sample practice exam gives you the feeling of reality and is a clue to the questions asked in the actual Microsoft 365 Certified - Teams Support Engineer Specialty certification exam.
These sample questions are simple and basic questions that represent likeness to the real Microsoft MS-740 exam questions. To assess your readiness and performance with real time scenario based questions, we suggest you prepare with our Premium Troubleshooting Microsoft Teams Certification Practice Exam. When you solve real time scenario based questions practically, you come across many difficulties that give you an opportunity to improve.
Microsoft MS-740 Sample Questions:
01. A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft. An auto attendant is not able to forward calls to external numbers.
What should you do?
a) Assign a phone system license to the associated resource account.
b) Purchase and assign an international calling plan to the associated resource account.
c) Assign a new auto-attendant number.
d) Configure external sharing settings from Azure Active Directory.
02. A company configures external access for suppliers in the Microsoft Teams admin center. Users can chat only with external users from VendorA.
You need to ensure that users can chat externally with users from VendorB. Which two actions should you perform?
You need to ensure that users can chat externally with users from VendorB. Which two actions should you perform?
Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
a) Add the VendorB domain as a remote domain to the Connectors list.
b) Modify the CNAME for SIP federation.
c) Add the VendorB domain to the federation Allowed Domains list.
d) Ask the VendorB tenant to add your domain to their Allowed Domains list.
03. You own a team that has three standard channels. The team has been deleted. You need to locate the files from all three channels. Where should you navigate to locate the files?
a) The tenant’s SharePoint home page recycle bin.
b) The SharePoint site’s first stage recycle bin.
c) The SharePoint site document library.
d) The SharePoint site’s second stage recycle bin.
04. A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is installed on all devices. A user reports the following issues:
- The user loses their Teams connection during screen sharing.
- The Microsoft Teams app crashes randomly and restarts automatically.
You need to view the appropriate logs to troubleshoot the issues. What should you do?
a) From the Microsoft Teams app, select CTRL+G. Open the ETL files in the %Appdata%\Microsoft\Teams\folder.
b) Right-click the Microsoft Teams icons in the application tray and select Get logs. Open Logs.txt in the %Appdata%\Microsoft\Teams\folder.
c) From the Microsoft Teams app, select Ctrl+Alt+Shift+1. Open the log files in the %Userprofile%\Downloads\folder.
d) From Event Viewer, open the Windows log and filter the log for the keyword MS Teams.
05. Contoso, Ltd. uses the domain contoso.com. The company adds fabrikam.com as an additional domain. You schedule a meeting from the contoso.com domain by using the Microsoft Teams app. You are unable to add a user named UserA@fabrikam.com to the meeting.
You need to resolve this issue. Which three actions should you perform?
Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
a) Assign an audio conferencing license to UserA.
b) Ensure that the Fabrikam.com domain is verified in Microsoft 365.
c) Assign a Microsoft Exchange license to UserA.
d) Set the value of the HiddenFromAddressListsEnabled attribute to False for the user's mailbox.
e) Set the value of the HiddenFromAddressListsEnabled attribute to True for the user's mailbox.
06. User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session. User2 is unable to make any changes to the document. You need to determine the root cause of the issue. What is the cause?
a) User2 does not have a Microsoft SharePoint license.
b) A sensitivity label has been applied to the shared file.
c) The Microsoft Office package is not activated on User2’s device.
d) User2 has view-only permissions for the document.
07. You need to resolve the issue for the legal department employees. What should you do?
a) Set external sharing to Only people in your organization.
b) Set external sharing to Anyone.
c) Grant the org-wide Teams Member group unique permission to the document library.
d) Grant the org-wide Teams Member group permissions to the parent site of the Team.
08. You are a Microsoft Teams administrator for a prepaway company. The company uses active calling plans and dynamic emergency calling. One of the company's offices is moving to a new physical location.
You need to use the Teams admin center to update the emergency address for the new office location. What should you do?
You need to use the Teams admin center to update the emergency address for the new office location. What should you do?
a) From Emergency Addresses, edit the current address.
b) From Emergency Addresses, delete the current address and create a new location with the new address.
c) From Network and Locations, edit the current address.
d) From Network and Locations, delete the current address and create a new location with the new address.
09. An administrator for a tenant in Australia assigns direct routing numbers to cloud auto-attendants (AA). Whenever a call is received by an AA, there is a delay of more than 10 seconds before the welcome message plays.
You need to review the SBC logs to determine the cause of the delay. Which log entry identifies the cause of the delay?
a) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.1
b) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2
c) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.USEA.1
d) SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASSE.1
10. You need to identify the root cause of the issue that was reported by User6. What is the cause of the issue?
a) Sharing permissions for the file have been revoked.
b) The external sharing permissions have been set to existing external users only.
c) The sharing permissions for the organization are set to internal only.
d) The file link is expired.
Answers:
|
Question: 01 Answer: a |
Question: 02 Answer: c, d |
Question: 03 Answer: a |
Question: 04 Answer: c |
Question: 05 Answer: b, c, d |
|
Question: 06 Answer: b |
Question: 07 Answer: c |
Question: 08 Answer: b |
Question: 09 Answer: b |
Question: 10 Answer: d |
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