Use this quick start guide to collect all the information about Troubleshooting Microsoft Azure Connectivity (AZ-720) Certification exam. This study guide provides a list of objectives and resources that will help you prepare for items on the AZ-720 Troubleshooting Microsoft Azure Connectivity exam. The Sample Questions will help you identify the type and difficulty level of the questions and the Practice Exams will make you familiar with the format and environment of an exam. You should refer this guide carefully before attempting your actual Troubleshooting Microsoft Azure Connectivity certification exam.
The Troubleshooting Microsoft Azure Connectivity certification is mainly targeted to those candidates who want to build their career in Microsoft Azure domain. The Microsoft Certified - Azure Support Engineer for Connectivity Specialty exam verifies that the candidate possesses the fundamental knowledge and proven skills in the area of Troubleshooting Microsoft Azure Connectivity.
Troubleshooting Microsoft Azure Connectivity Exam Summary:
| Exam Name | Microsoft Certified - Azure Support Engineer for Connectivity Specialty |
| Exam Code | AZ-720 |
| Exam Price | $165 (USD) |
| Duration | 120 mins |
| Number of Questions | 40-60 |
| Passing Score | 700 / 1000 |
| Books / Training | Course AZ-720T00: Azure Support Engineer Troubleshooting Azure Connectivity |
| Schedule Exam | Pearson VUE |
| Sample Questions | Troubleshooting Microsoft Azure Connectivity Sample Questions |
| Practice Exam | Microsoft AZ-720 Certification Practice Exam |
Microsoft AZ-720 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Troubleshoot business continuity issues (5-10%) |
|
| Troubleshoot backup issues |
- Review and interpret backup logs - Troubleshoot Azure virtual machines backup issues including restarting a failed backup job - Troubleshoot issues with Azure Backup agent - Troubleshoot Azure Backup Server issues - Troubleshoot scheduled backups |
| Troubleshoot recovery issues |
- Troubleshoot Azure Site Recovery issues - Troubleshoot site recovery in hybrid scenarios that include Hyper-V, or VMware ESX - Troubleshoot restore issues when using Azure Backup Agent, Azure Backup, or Azure Backup Server - Troubleshoot issues recovering files from Azure VM backup |
Troubleshoot hybrid and cloud connectivity issues (20-25%) |
|
| Troubleshoot virtual network (VNet) connectivity |
- Troubleshoot virtual private network (VPN) gateway transit issues - Troubleshoot hub-and-spoke VNet configuration issues - Troubleshoot global VNet peering connectivity issues - Troubleshoot VNet peering connections |
| Troubleshoot name resolution issues |
- Troubleshoot name resolution in scenarios that use Azure-provided name resolution - Troubleshoot name resolution in scenarios that use custom DNS servers - Review and interpret DNS audit logs - Troubleshoot name resolution for Azure private DNS zones - Troubleshoot issues with DNS records at public DNS providers - Troubleshoot domain delegation issues |
| Troubleshoot point-to-site virtual private network (VPN) connectivity |
- Troubleshoot Windows VPN client configuration issues - Troubleshoot OpenVPN VPN client configuration issues - Troubleshoot macOS VPN client configuration issues - Troubleshoot issues with certificate-based VPN connections - Troubleshoot issues with RADIUS-based VPN connections - Troubleshoot authentication issues in scenarios by using Azure Active Directory (Azure AD), part of Microsoft Entra |
| Troubleshoot site-to-site virtual private network (VPN) connectivity |
- Review and interpret network logs and captured network traffic from a VPN gateway - Determine the root cause for latency issues within site-to-site VPNs - Review and interpret VPN gateway configuration scripts - Reset a VPN gateway - Troubleshoot VPN gateway issues by running Log Analytics queries |
| Troubleshoot Azure ExpressRoute connectivity issues |
- Determine whether routes are correctly configured and operational - Validate the peering configuration for an ExpressRoute circuit - Reset an ExpressRoute circuit - Troubleshoot route filtering - Determine the root cause of latency issues related to ExpressRoute |
Troubleshoot Platform as a Service (Paas) issues (5-10%) |
|
| Troubleshoot PaaS services |
- Troubleshoot PaaS connectivity issues - Troubleshoot firewalls for PaaS services - Troubleshoot PaaS configuration issues - Determine the root cause for service-level throttling |
| Troubleshoot PaaS integration issues |
- Troubleshoot issues integrating PaaS services with virtual networks - Troubleshoot subnet delegation issues - Troubleshoot issues with private endpoints and service endpoints - Troubleshoot issues with Azure Private Link |
Troubleshoot authentication and access control issues (15-20%) |
|
| Troubleshoot Azure AD authentication |
- Determine why on-premises systems cannot access Azure resources - Troubleshoot Azure AD configuration issues - Troubleshoot self-service password reset issues - Troubleshoot issues with multifactor authentication |
| Troubleshoot hybrid authentication |
- Troubleshoot issues with Azure AD Connect and Azure AD Connect cloud sync - Troubleshoot issues with integration between Azure AD and Azure Active Directory Domain Services (Azure AD DS) - Troubleshoot issues with integration between Azure AD and Active Directory Federation Services (AD FS) - Troubleshoot issues with pass-through authentication and password hash synchronization - Troubleshoot issues with Azure AD Application Proxy |
| Troubleshoot authorization issues |
- Troubleshoot role-based access control (RBAC) issues - Troubleshoot issues storing passwords, keys, and certificates in Azure Key Vault - Troubleshoot authorization issues related to Azure AD Conditional Access policies |
Troubleshoot networks (25-30%) |
|
| Troubleshoot Azure network security issues |
- Determine why Azure Web Application Firewall is blocking traffic - Troubleshoot encryption and certificate issues for point-to-site and site-to-site scenarios - Troubleshoot connectivity to secure endpoints |
| Troubleshoot Azure network security groups (NSGs) |
- Troubleshoot NSG configuration issues - Review and interpret NSG flow logs - Determine whether one or more Azure network interfaces (NICs) are associated with an application security group (ASG) |
| Troubleshoot Azure Firewall issues |
- Troubleshoot application, network, and infrastructure rules - Troubleshoot network address translation (NAT) and destination network address translation (DNAT) rules - Troubleshoot Azure Firewall Manager configuration issues |
| Troubleshoot latency issues |
- Determine the root cause for Azure VM-level throttling - Determine the root cause for latency issues when connecting to Azure VMs - Determine the root cause for throttling between source and destination resources - Troubleshoot bandwidth availability issues - Determine whether resource response times meet service-level agreements (SLAs) |
| Troubleshoot routing and traffic control |
- Review and interpret route tables - Troubleshoot issues caused by asymmetric routing - Troubleshoot issues with user-defined routes - Troubleshoot issues related to forced tunneling - Troubleshoot Border Gateway Protocol (BGP) issues - Troubleshoot service chaining - Troubleshoot custom defined routes - Troubleshoot routing configuration issues in Azure |
| Troubleshoot load-balancing issues |
- Determine whether VMs in a load-balanced backend pool are healthy - Troubleshoot issues with Azure Load Balancer - Review and interpret load balancer rules - Troubleshoot traffic distribution issues - Evaluate the configuration of Azure Traffic Manager - Troubleshoot issues with Azure Traffic Manager profiles - Troubleshoot port exhaustion issues - Troubleshoot issues with Azure Front Door - Troubleshoot issues with Azure Application Gateway |
Troubleshoot VM connectivity issues (5-10%) |
|
| Troubleshoot Azure Bastion |
- Troubleshoot issues deploying Azure Bastion - Troubleshoot connectivity issues - Troubleshoot authorization issues |
| Troubleshoot just-in-time (JIT) VM access |
- Validate connectivity with an Azure VM - Troubleshoot JIT VM configuration issues - Troubleshoot JIT VM authorization issues |
To ensure success in Troubleshooting Microsoft Azure Connectivity certification exam, we recommend authorized training course, practice test and hands-on experience to prepare for Troubleshooting Microsoft Azure Connectivity (AZ-720) exam.